Afrihost gets my thumbs up!
Late last year Afrihost took the ADSL market by surprise by introducing the lowest per GB rate available in South Africa.
Afrihost introduced its R29 per Gigabyte offer and everybody jumped ship almost instantly including me and since then I haven’t had a problem, until my Credit Card expired leaving my details invalid at Afrihost. I did the right thing and paid my account via EFT and faxed proof of payment through but unfortunately they still suspended my account.
I didn’t notice it immediately as I was on another account due to being capped the previous month, but around the 4th after switching back to my Afrihost account I found out that my account was suspended. I phoned the Afrihost support line and after about 20 mins of holding on I was eventually put through to someone that could help me and update my Credit Card details.
The waiting period had me very upset and I expressed my dissatisfaction on twitter where Afrihost CEO, Gian Visser, picked it up and contacted me. Today I was contacted by Gian Visser and was pleased to find out that they credited my account with a few extra Gigs for the inconvenience caused.
Over all I can not complain about Afrihost, their ADSL offering is superb. I never have a problem with line speed or latency, in fact I get better speeds and latency than on my normal SAIX accounts. As for the long waiting for support, I guess they were just very busy at the time as previous calls to their support line got me through almost instantly.
Afrihost is still running their R29 per GB ADSL offering but it could end at any moment, so I would suggest that if you are not already making use of this cheap ADSL offering get to it. If you sign up for the Afrihost offer now your price of R29 per GB will be locked in forever, oh and have I mentioned that Afrihost has a two for one top-up offer regularly where you can top-up your account with 2 GB worth of data for the price of only 1 GB.
Thank you Afrihost for the extra gigs, I will put it to good use.
