FNB To Launch Apple, Android and Blackberry Apps
It’s no secret that FNB, First National Bank, is at the forefront of innovation at banking in South Africa, and actions are pointing at another first for South African banking from them.
FNB was the first bank that embraced social media, and since then has seen great success with its twitter consultant account, RBJacobs (FNB Guy), that helps FNB customers with quick solutions to problems they are experiencing as well as providing them with advice when they need it.
The last couple of weeks allot of FNB customers started asking about dedicated smartphone apps for the internet banking service, even though FNB gives customers access to mobile banking through their fnb.mobi site and through a USSD service, the company seems to have listened to their customers’ request and yesterday on twitter started asking around at what mobile platforms users would like apps for.
Shortly after users responded, FNB changed their profile picture by adding Apple, Android and BlackBerry logos to it, making it even more obvious that they will be launching smartphone apps. The FNB twitter account also mentioned that they will be announcing something today and questions answered by the account hinted that it may relate to dedicated smartphone apps for internet banking. This morning RBJacobs confirmed that today today they will be talking about the FNB App launch, confirming all the rumours.
Would you make use of a dedicated FNB smartphone app to do you internet banking? If so what platform would you prefer?




